PRÂNA's after-sales service

After sales service

Prâna amplifiers come with a 3-year warranty and are designed for minimum maintenance.


Minimal maintenance

Due to the modular design, the amplifier proposes a minimal maintenance:

- Easy acces to all parts to the technician

 - Rapid diagnostic thanks to the Prana maintenance software (see below)

 - Repairs with minimum adjustments

Maintenance in France

As Prâna amplifiers are manufactured in France, Prâna's after-sales service offers the following advantages:

     - Spare parts available off the shelf

     - Technical support in France at our premises in Brive-la-Gaillarde

     - Technical assistance by telephone

     - Preventive and/or corrective maintenance contracts with reduced response times, and the possibility of extending the warranty.

International maintenance

In every region of the world, Prâna offers the most appropriate solution to reduce downtime:

     - Rapid intervention by a local technician

     - Hotline between the local technician and Prâna technical support

     - If necessary, intervention by a Prâna technician is possible

     - Local spare parts kit available

     - Repairs on customer site

     - Possibility of warranty extension

Tool: Prâna maintenance software

Thanks to the Prâna maintenance software, the technician can read all the parameters of the amplifiers by the IEEE 488 communication and know easily what is the problem.

Known parameters:

- Ambient temperature 

- Temperatures inside each modules

- Voltage of the different power supplies.

- State (defected or not) of each transistors.

- For DC versions, the forward and the reverse powers.









The Prâna Team is dynamic and innovative. We are flexible in our design approach and implementations, and our willingness to listen allows us to understand your needs.








6 Rue Pierre Milon
19100 Brive-la-Gaillarde
Téléphone : (+33) 555 86 49 40
Fax : (+33) 555 86 49 45

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